Your privacy is important to us. This policy explains exactly what personal data 339bet collects, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon designed to confuse.
Privacy at a Glance
These cards give you a quick overview of our privacy practices. The full policy is below — please read it when you have a moment.
339bet collects personal data strictly for the purpose of operating your account, processing payments, and complying with legal obligations. We do not collect data we have no use for, and we do not build advertising profiles from your activity on the platform.
All data transmitted between your device and the 339bet platform is protected by SSL encryption. Sensitive information such as payment details and identity documents is stored using industry-standard encryption protocols and is never stored in plain text.
339bet does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data stays within the 339bet platform ecosystem and is only shared with service providers who need it to operate the platform on our behalf.
You have the right to access, correct, and request deletion of your personal data at any time. You can also request a copy of the data we hold about you. These requests are handled by our support team and processed within a reasonable timeframe.
339bet uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used so we can improve it. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings.
If we make significant changes to this Privacy Policy that affect how your data is used, we will notify registered players via email or an on-platform notification before the changes take effect. Minor updates will be reflected on this page with a revised date.
Your Rights
As a 339bet player, you have specific rights over your personal data. Here's what you can request at any time by contacting our support team.
Request a copy of all personal data 339bet holds about you, including account details, transaction history, and any identity documents submitted.
Ask us to correct any inaccurate or incomplete personal data we hold about you. We will update your records promptly after verifying the correction.
Request that we delete your personal data. Note that some data must be retained for legal and regulatory compliance purposes even after account closure.
Ask us to restrict how we process your data in certain circumstances — for example, while a correction request is being reviewed.
Request your personal data in a structured, commonly used format so you can transfer it elsewhere if you choose to do so.
Object to certain types of data processing, including any direct marketing communications from 339bet. We will honour your objection promptly.
To exercise any of these rights, contact us at [email protected]. We aim to respond within 30 days.
339bet is an online gaming and sports betting platform operating at 339bet.live. We provide casino games, fishing games, slots, bingo, and sports betting services primarily to players in Bangladesh. When this Privacy Policy refers to "339bet", "we", "us", or "our", it means the 339bet platform and the team responsible for operating it.
This Privacy Policy applies to all personal data collected through the 339bet website, mobile application, and any related services. It explains our practices in plain terms so that every player — regardless of technical background — can understand how their information is handled.
Questions? If anything in this policy is unclear, please reach out to us at [email protected] before registering. We're happy to explain anything in more detail.
339bet collects personal data that is necessary to operate your account, process transactions, verify your identity, and comply with applicable legal and regulatory requirements. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age and identity verification |
| Contact Data | Email address, phone number | Account communication, support, notifications |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security monitoring, fraud prevention |
| Usage Data | Games played, bets placed, session duration | Platform improvement, responsible gaming monitoring |
| Verification Documents | Copies of national ID, passport, or utility bills | KYC compliance, withdrawal verification |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.
339bet collects personal data through the following means:
339bet uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes for which we process your data are:
Marketing: 339bet may send you promotional communications about bonuses and new games if you have opted in to receive them. You can opt out at any time by contacting support or using the unsubscribe link in any marketing email.
339bet does not sell your personal data. We share data only with trusted third parties who need it to help us operate the platform, and only to the extent necessary for that purpose. These parties include:
All third parties who process data on our behalf are required to handle it securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own purposes beyond what is necessary to provide their service to 339bet.
339bet uses cookies and similar technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
339bet does not use third-party advertising cookies or allow external ad networks to track your activity on our platform. You can manage or delete cookies through your browser settings, but disabling essential cookies may affect your ability to use the platform.
339bet retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention periods are:
When data is no longer required and there is no legal obligation to retain it, 339bet will securely delete or anonymise it.
339bet takes data security seriously. We implement a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect your 339bet account has been compromised, please contact our support team immediately at [email protected].
The 339bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account or submitted personal data, we will close the account immediately and delete all associated data.
If you believe a minor has accessed or registered on the 339bet platform, please notify us immediately at [email protected] so we can take appropriate action.
To exercise any of your data rights — including access, correction, deletion, restriction, portability, or objection — please contact the 339bet support team. We will acknowledge your request promptly and aim to fulfil it within 30 days. In some cases, particularly for complex requests, we may need up to 60 days and will notify you if this is the case.
We may need to verify your identity before processing certain requests to ensure we are responding to the correct person. This is a security measure to protect your data from unauthorised requests.
Please note that some rights are subject to limitations. For example, we cannot delete data that we are legally required to retain, and we cannot provide data that would reveal information about another person.
339bet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how your personal data is used, we will notify registered players via email or an on-platform notification before the changes take effect. For minor updates, the revised policy will simply be posted on this page.
We encourage you to review this Privacy Policy periodically to stay informed about how 339bet protects your information. Your continued use of the platform after any changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 339bet handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.
For questions specifically about responsible gaming tools or self-exclusion, please visit our Responsible Gaming page.